Shipping Policy

At Souq, we are committed to delivering your order safely, quickly, and efficiently. Please review the following details before placing your order.


Shipping Coverage

We currently ship to all cities and governorates across Egypt.


Estimated Delivery Times

  • Cairo: 1–3 business days

  • Other major cities: 3–5 business days
    (Alexandria, Giza, Mansoura, Tanta, etc.)

  • Border & remote areas: up to 7 business days
    (Examples: North Sinai, Marsa Matrouh, New Valley, etc.)

Delivery time begins once your order is confirmed and handed over to our courier partner.


Courier Partner

All orders are shipped through our trusted delivery partners to ensure fast and reliable service.


Shipping Fees

Shipping fees vary depending on your delivery location.

  • Fees will be displayed clearly at checkout before you confirm your order.

  • Some orders may qualify for free shipping or discounted delivery during promotions or special offers.


Delivery Days

  • No deliveries are made on Fridays.

  • National holidays may cause slight delays.


Payment Options

We support Cash on Delivery (COD) for all orders within Egypt.

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